Frequently asked questions
Short answers based on how Zeloris Help works today.
About these answers
This FAQ reflects current product behavior. It is not legal advice. Android is on Google Play; iOS is Coming soon.
What is Zeloris Help?
A local marketplace for nearby small tasks. Post what you need, get offers from people nearby, choose who to work with, coordinate in the app, complete the work, and rate.
Can I both post tasks and help others?
Yes. One account can both create tasks as a customer and help on other people’s tasks.
How do payments for the task work?
Task payment is currently arranged directly between Customer and Helper. Zeloris Help does not currently provide escrow or on-platform task payment.
Is Zeloris Help free?
The core product direction is Free for posting and helping on nearby tasks. Exact commercial pricing for optional paid features is not finalized yet.
Who sees my exact address?
Before a match, others see an approximate / broad area. Exact location is available to matched participants after accept.
Can I share a task with someone?
Yes. Owners of an open task can create a public share link or QR. Sharing is owner-controlled. The public page shows only safe task details — not exact address, contacts, chat, or offers.
What happens when a task expires?
Open tasks have a lifetime you choose at publish. When that time ends, the task is no longer open for new offers. Shared public links also stop showing details when the task is no longer shareable.
How do I report or block someone?
Use report and block tools in the app. Our moderation team reviews reports.
How do I delete my account?
In the app: Settings → Privacy & safety → Delete account, with two confirmations. See the Delete account page for outcomes.
Which languages are supported?
English, Estonian, and Russian (EN / ET / RU).
Is Zeloris Help available on iOS and Android?
Yes — the product is a mobile app for iOS and Android. Android is available on Google Play. The App Store listing is Coming soon. See the Download page.
How do I contact support?
Email support@zeloris.help — the official public support channel. You can also use in-app Support settings when available.